Fantasy Football - Gridiron Guarantee

CBSSPORTS.COM GRIDIRON GUARANTEE Fantasy Football Commissioner Gridiron (Money Back) Guarantee for Fantasy Football Commissioner:

It is CBSI's intention to provide the best fantasy sports league management services available anywhere. We want to earn your business and keep it. If for any reason the user who pays for the 2013 Fantasy Football Commissioner Product (the "Customer") is unsatisfied with the Fantasy Football Commissioner Product experience, will refund the fee paid for the 2013 Fantasy Football Commissioner League (the "League(s)"), subject to the following conditions:
  • The Customer requests a refund any time through the later of: (i) 11:59 p.m. Eastern Standard Time on Tuesday, October 1, 2013; or (ii) the end of week 4 of the 2013-2014 NFL season.
  • Customer's League is in compliance with the 2013 Football Commissioner Terms of Use.
  • Refunds will not be provided to individual "team owners", only to a Customer that wishes to discontinue a League. There will be no partial refunds.
  • Refunds will be credited to Customer's credit card account used to pay for the League's fee.
  • Refunds will be processed as soon as the refund request is authenticated by CBSI's Fantasy Support Staff. When a refund is processed, the associated League will be discontinued (i.e. it will no longer be accessible for use).
  • To request a refund, please contact CBSI's Fantasy Support Staff. The Fantasy Support Staff can be contacted by the Customer through the Help menu in your League. Once in the Help menu, click Help Center (to verify authenticity of email refund requests, follow-up contact will be required before the refund is processed).
  • CBSI reserves the right to discontinue and/or alter the Gridiron Guarantee at any time.
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