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Blog Entry

Something’s happenin’ here

Posted on: August 16, 2010 5:42 pm
Edited on: August 16, 2010 6:22 pm

It’s the time of year when football players report to training camp—unless you’re Darrelle Revis, of course —and work on getting faster, stronger and ironing out kinks in their technique, all while refining basics like blocking and tackling.

We spent the summer doing the same thing here at  We worked hard on today’s launch to make the site design cleaner, scores more accessible, and our coverage more expansive. Oh, and there’s still plenty more to come!

But first, thank you.  We appreciated the feedback from the initial phase of our redesign.  Many of you completed a survey or posted a response to this blog back in March.  We read all of your comments, and we hope you notice some of the proof in the pudding.

If you have ideas to improve the site, please let me know.  You can, of course, discuss the changes with me and others by posting a message below.  You can also contact us via Twitter or Facebook .

However, if you find a bug, need help for something unrelated to the site redesign, or otherwise need customer service, please contact us through the Help center so that we can respond directly to you.

The X's and O's on Today's Launch

Back in March we focused on simplifying navigation, changing the color palette, and eliminating clutter on the home page. In this phase we upgraded how our sports coverage is presented across the entire site.

Cleaner design

We upgraded the visual design and attacked usability problems throughout the site that have likely plagued some of you for years.  How?  Open layout, larger font sizes, cleaner tables, intuitive interfaces, and navigational enhancements to make it easier to get the sports news and information you’re seeking faster.

Easy access to what you care about most...scores

“Scores at a glance”—the new scoreboard now located prominently at the top of the home page and each in-season sport section home—enables you to get custom scores based on teams you follow, your Fantasy teams, and any game that’s in progress.  It also provides quick, simple navigation to game previews, recaps and live GameTrackers.

Scores at a glance

Expanded coverage

There are many ways to tell a story and we’re striving to give our 24x7 sports coverage team flexible ways to present what’s important.  The new site allows us to better integrate our real-time coverage—so that you can get into the game as it’s unfolding.

  • You’ll notice the big new cover story treatment. That’s just the beginning.  It will soon feature embedded presentations of our video, scores, dynamic content, live feeds, and other interactive coverage.
Cover Story
  • More video throughout the site. With the redesign we have more ways to provide access to live video, highlights, and analysis from the 11,000 live events streamed by annually.
  • After serving 53,746 RapidReports last year we designed a new, personalized way to get the web’s only real-time database of on-location NFL reports.
  • We just fired up new NFL , MLB and NBA blogs manned by some of the best journalists in sports.  You can find them throughout the site in our new Facts and Rumors sections.
Facts and Rumors
  • Team and player pages were reorganized to present wide-ranging and in-depth coverage.  And as a first step toward the redesign of our Community, we enhanced the comment boxes on these pages to make it easier to get into the discussion with other fans.
With these changes, we’re only half-way through the redesign!

What Does It All Mean?!

Based on the feedback we received from many of you on the Beta version of this launch, it’s not difficult to notice that this year’s redesign represents a big change—especially since the previous version of the site in February.  Internally, we’ve deemed this the most significant overhaul since 2002.

While the new site marks the second major release this year, we still have plenty of additional upgrades in the works for the fall and into 2011.  Some things to keep an eye on as we head into the next chapter of our redesign:

  • An innovative way for you to quickly and easily get the up-to-the-minute content most relevant to all your sports interests.
  • Revolutionary changes to Community that will make it not only easier to connect from anywhere around live events and hot topics with other fans on, but also with friends on your favorite social networking sites.
  • Overhauled site search indexing all pro, college, and high school sports content from, the College Network, MaxPreps, and even sports content from across the Web recommended by you.
Not to be outdone by some of these other enhancements, we’ve been working since last year on the next generation of our award-winning Fantasy Sports games.  Still the best, but now even better, look for the first phase of our redesigned games to launch with Fantasy Baseball 2011.

And there’s even more to come.  We’re even working behind the scenes on platform changes that—while they may not affect you much today—will accelerate how we innovate new sports experiences as we head into 2011 and beyond. 

Take a Minute to Let Us Know What You Think

Feel free to drop me a line on the comments section of this blog.  I welcome your thoughts, both favorable and critical.  This will serve as a forum for your voice to be heard.

I’ll try and answer as many questions as possible, but it’s really your site...thank you for your participation in the development process.

Again, if you find a bug, need help with something unrelated to the site redesign, or otherwise need customer service please contact us through the Help center so that we can respond directly to you.

Thanks for using,


Category: General

Since: Mar 3, 2009
Posted on: August 28, 2010 8:37 am

Something’s happenin’ here

I have been using CBS Sports for many years now. I go way back to when it was still Sportsline in the late 90's. I sent a message to the help center which sent me to this "comment thread" that doesn't even have the proper message order in place. How about letting the most recent comment be shown instead of hiding them away in the back of 200 pages that a loyal CBS Sports member would have to navigate to. Since I received no help from the "help" area and have been redirected to this bogus comment thread about the site changes, what choice do I have but to leave a second message here.

I would like to know why the blogs and groups of loyal CBS Sports members have been removed from team pages? Why are outside sites such as bleacher report and SB Nation taking precedence over loyal CBS Sports members? This is very disappointing to me and the friends of mine who use your site. Some of us have been years setting up and cultivating our groups and blogs only to have them removed from the team pages? Really? At what point does it stop being so blatantly about money? Were these changes made to pacify the emerging cell phone market compatibility? How much is enough? Why would you dismiss your loyal members in favor of promoting outside sites like bleacher report (which sucks) and SB Nation?
I have been asking this question since the changes were made to the CBS Site and still have gotten any answers. I would like to have a message sent to me about this so I do not have to navigate through the hundreds of pages to get to the most recent messages. Thank you. 

Since: Aug 25, 2009
Posted on: August 27, 2010 8:02 pm

Something’s happenin’ here

I can understand not supporting IE 6, but the other things that come up short here go far beyond supporting an outdated browser. 

IE6 was released on August of 2001. What is that?...almost 9 years ago. IE7 was released in October of 2006. IE8 was released march 2009. I believe in Sept, there was a beta release of IE9. Why do people use IE? That's the real question...

The problem lies with the fact that IE6 can't handle web 2.0 standards (the current direction of the internet)... that's why it's being faded out. It can't even handle a transparent PNG file without a ridiculous work around... Try using a better browser and step away from Microsoft guys. IE7 and 8 were crap and I'm sure IE9 won't be much of an improvement. Apple Safari is the fastest and in my opinion the best browser (yes it works on a PC), or you can go with Google Chrome. If you can deal with the updates every other day, there's mozilla's Firefox. There are better options out there and they can all import your bookmarks so you wont lose anything.

If it means anything towards my opinion, I work with computer development... both PC and Mac so I know a little about the subject. Trust me, move on from IE for a while. They might catch back up some day. In the meantime, if you have to use IE6 for some website via work... just use it for that and surf the net with a better browser.

Since: Jan 6, 2007
Posted on: August 27, 2010 2:14 pm

Something’s happenin’ here

starblazer - I took a look at your link and had a good laugh at the users cbs selected to display their luv comments about this website!  Ha!  I should say allegedly, because if anyone believes that stuff after looking at random pages of this blog and its high degree of negativity, it's clear the opinions are not being represented as expressed in this real world here.  And while I wish something positive would actually result from my major issue, I need to update my email address, and I can't do that.  Very user friendly! 

When I came back here, I realized that I've pretty much duplicated some comments about IE6, but the first time I forgot the link, so those other IE6 users might want to actually read about the problematic junk being used here.  According to Microsoft, cbs had the option to make this IE8 installation IE6 compatible.  But then that would have been taking their customers into consideration, and these incompetent fools don't do that.

Let me warn people at this site again, do not let your cursor accidentally pass over the "fantasy" option, or you'll be stuck.  There is something really wrong with that option on the message board menus, and you'll get hung up in the most bizarre way.  When I tried to logout of here, suddenly message board 170 appeared in the address area (? - lol!) and I had to use Windows Task Manager to stop my Internet session and start back.  Oh and before the msg. board 170 appeared, the College FB and Bsktball pull downs also locked in temporarily.  What a product this is!

Since: Apr 7, 2007
Posted on: August 27, 2010 2:02 pm

Something’s happenin’ here

IE8 seems to have a lot of problems with freezing and crashing and has compatibility issues with numerous sites. I don't use IE because it's garbage. The problem with Microsoft products is that they release buggy and unstable software to the public where we then act as the "testers" who have to deal with all the issues while they make it a decent program over the next few years of customers complaining followed by tons of patches and fixes for years. Vista was a huge mess and Windows 7 is basically Vista with a few additions and most of the same problems. Windows XP was what Windows 98 was supposed to be and look how long it took them to get that right? XP is their best work to this date.

However, it seems they turned IE6 into a decent browser and a lot of people like it which makes it the best IE option. They shouldn't have cut out IE6 compatibility here since it has so many users. People don't like being forced to do things especially when what they are being asked to change works fine for them. Forcing people to upgrade computer software isn't a very good idea especially when a lot of those people can't upgrade.

At any rate, they've gone and screwed up IE and Windows for that matter and it'll probably take years before they get it right again.

Since: Jan 6, 2007
Posted on: August 27, 2010 12:50 pm

Something’s happenin’ here

Hey Crotch and Starblazer!  I'm here to continue the fight for compatibility for IE6 and have a funny (not for Microsoft) link to their FAQs:

Take a look-see and peruse some of the questions from less than happy IE8 campers!  Clearly cbs forgot to check the customer satisfaction with this product before they jumped head first into the mire.  Remember the dangers of diving into water when you can't see the rocks under the surface?!  Looking around some of the topics, apparently there is an option in either IE7 or 8 for compatibility options, so obviously cbs took the low road on that issue.  If anyone out there is actually using IE8, would you please comment on its usability?  Also, slower throughput was mentioned (yeah...let's slow this thing down!  lol!)  That'll be the "design feature" to beat all others!  I wonder how much "The Geek Squad" has made over this IE8 mess, and the really difficult problems don't appear on the FAQs page!

Since: Dec 27, 2007
Posted on: August 26, 2010 8:07 pm

Something’s happenin’ here

It's obvious Herde didn't get what he bargained for when he started this thead. He was looking for pats on the back, but got kicked in his arse instead. His hubris has done him in.

I suggest everyone who has problems with this site and his lack of accountability do what I've done and that's lodge a complaint to CBS. It will probably do little, but at least it will be on record. I felt better and I'm sure so will anyone who gets it off their chests.

Here's the link...

Power to the people!

Since: Jan 3, 2008
Posted on: August 26, 2010 3:52 pm

Something’s happenin’ here

No, not expecting. Just going to be here daily until it happens. And if it doesn't happen I will still be here daily to complain. Why? Cause this is the only thing I can access on CBS. Lucky me! I don't even use any Internet Expolrer. Its garbage to begin with, let alone IE8. I prefer google chrome or firefox, but thats a different story. I just want to remind them daily of the horrible choise they made to alienate viewers. Don't know a business out there that says, hey, lets do something to get rid of customers. Great marketing.

Since: Jan 6, 2007
Posted on: August 26, 2010 3:15 pm

Something’s happenin’ here

Crotch - Are you really expecting any response from cbs on anything?!  lol!  Keep the faith, brother!  I want to know why they didn't allow for IE6 compatability, which was a major blunder, and chose a rotten piece of software in IE8 and abandoned any other release of IE.  That was a complete commitment, and when the FAQs on IE8 start out with (paraphrasing here) How do I get this (IE8) off my system!!!  That's always a sure sign of a pleased customer!  So while some computer vendors are releasing new equipment with Windows 7, I'm supposed to go out and buy that level of windows to work with IE8?!  Oh and in the IE8 FAQs there were multiple mentions of windows7.  This is one of the most ignorant decisions I've ever seen.  Why doesn't Herde answer?!  Because he's on his way back to UT along with his other geeks from HS that developed this over the Summer break at school.  Clearly UT has lowered its admission requirements!  Remember karma, cbs.  You had a good thing going, and you blew it.

Since: Jan 3, 2008
Posted on: August 26, 2010 1:24 pm

Still no sign of Herde?

No answers to any questions. I bet when you released this you didn't realize how many IE6 customers you would lose or that their would be 96+pages and counting of displeasure from members. This is and was a terrible design all the way around. I can deal with font and color schemes. Really could care less. But being on IE6 and not being able to even use the sight is terrible. I personally hope you lose all of your customers since no one is taking time to answer any questions. Good call guys.

Since: Mar 3, 2009
Posted on: August 26, 2010 10:46 am

Something’s happenin’ here

Hello, since the new changes to CBS have gone in effect, I have noticed that the groups and blogs were removed from the team pages, in my case, the New York Giants team page. It me a year and half to build up my group to be the number one fan generated Giants group. New York Football Giants is the name of my group. Do you plan on eliminating these options permanently form the team pages and if so, what is the motivation to continue activity on groups and blogs if they are hidden away from view? thanks for your help.

The views expressed in this blog are solely those of the author and do not reflect the views of CBS Sports or