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Blog Entry

Something’s happenin’ here

Posted on: August 16, 2010 5:42 pm
Edited on: August 16, 2010 6:22 pm
 

It’s the time of year when football players report to training camp—unless you’re Darrelle Revis, of course —and work on getting faster, stronger and ironing out kinks in their technique, all while refining basics like blocking and tackling.

We spent the summer doing the same thing here at CBSSports.com.  We worked hard on today’s launch to make the site design cleaner, scores more accessible, and our coverage more expansive. Oh, and there’s still plenty more to come!

But first, thank you.  We appreciated the feedback from the initial phase of our redesign.  Many of you completed a survey or posted a response to this blog back in March.  We read all of your comments, and we hope you notice some of the proof in the pudding.

If you have ideas to improve the site, please let me know.  You can, of course, discuss the changes with me and others by posting a message below.  You can also contact us via Twitter or Facebook .

However, if you find a bug, need help for something unrelated to the site redesign, or otherwise need customer service, please contact us through the Help center so that we can respond directly to you.


The X's and O's on Today's Launch

Back in March we focused on simplifying navigation, changing the color palette, and eliminating clutter on the home page. In this phase we upgraded how our sports coverage is presented across the entire site.

Cleaner design

We upgraded the visual design and attacked usability problems throughout the site that have likely plagued some of you for years.  How?  Open layout, larger font sizes, cleaner tables, intuitive interfaces, and navigational enhancements to make it easier to get the sports news and information you’re seeking faster.

Easy access to what you care about most...scores

“Scores at a glance”—the new scoreboard now located prominently at the top of the home page and each in-season sport section home—enables you to get custom scores based on teams you follow, your Fantasy teams, and any game that’s in progress.  It also provides quick, simple navigation to game previews, recaps and live GameTrackers.

Scores at a glance

Expanded coverage

There are many ways to tell a story and we’re striving to give our 24x7 sports coverage team flexible ways to present what’s important.  The new site allows us to better integrate our real-time coverage—so that you can get into the game as it’s unfolding.

  • You’ll notice the big new cover story treatment. That’s just the beginning.  It will soon feature embedded presentations of our video, scores, dynamic content, live feeds, and other interactive coverage.
Cover Story
  • More video throughout the site. With the redesign we have more ways to provide access to live video, highlights, and analysis from the 11,000 live events streamed by CBSSports.com annually.
  • After serving 53,746 RapidReports last year we designed a new, personalized way to get the web’s only real-time database of on-location NFL reports.
RapidReports
  • We just fired up new NFL , MLB and NBA blogs manned by some of the best journalists in sports.  You can find them throughout the site in our new Facts and Rumors sections.
Facts and Rumors
  • Team and player pages were reorganized to present wide-ranging and in-depth coverage.  And as a first step toward the redesign of our Community, we enhanced the comment boxes on these pages to make it easier to get into the discussion with other fans.
With these changes, we’re only half-way through the redesign!


What Does It All Mean?!

Based on the feedback we received from many of you on the Beta version of this launch, it’s not difficult to notice that this year’s redesign represents a big change—especially since the previous version of the site in February.  Internally, we’ve deemed this the most significant overhaul since 2002.

While the new site marks the second major release this year, we still have plenty of additional upgrades in the works for the fall and into 2011.  Some things to keep an eye on as we head into the next chapter of our redesign:

  • An innovative way for you to quickly and easily get the up-to-the-minute content most relevant to all your sports interests.
  • Revolutionary changes to Community that will make it not only easier to connect from anywhere around live events and hot topics with other fans on CBSSports.com, but also with friends on your favorite social networking sites.
  • Overhauled site search indexing all pro, college, and high school sports content from CBSSports.com, the CBSSports.com College Network, MaxPreps, and even sports content from across the Web recommended by you.
Not to be outdone by some of these other enhancements, we’ve been working since last year on the next generation of our award-winning Fantasy Sports games.  Still the best, but now even better, look for the first phase of our redesigned games to launch with Fantasy Baseball 2011.

And there’s even more to come.  We’re even working behind the scenes on platform changes that—while they may not affect you much today—will accelerate how we innovate new sports experiences as we head into 2011 and beyond. 


Take a Minute to Let Us Know What You Think

Feel free to drop me a line on the comments section of this blog.  I welcome your thoughts, both favorable and critical.  This will serve as a forum for your voice to be heard.

I’ll try and answer as many questions as possible, but it’s really your site...thank you for your participation in the development process.

Again, if you find a bug, need help with something unrelated to the site redesign, or otherwise need customer service please contact us through the Help center so that we can respond directly to you.

Thanks for using CBSSports.com,

Patrick

Category: General
Comments

Since: Sep 15, 2006
Posted on: August 24, 2010 10:36 am
 

Something’s happenin’ here

I noticed that on your page header the stats are in a white font.  On player profiles you put them in black, so they are extremely difficult to read against a dark blue background.  Obviously, who ever set up Patrick's page saw the problem.  Why didn't who ever did the player profile page see this?  It really should be changed so it is easily readable.



Since: Sep 15, 2006
Posted on: August 24, 2010 10:33 am
 

Correction Needed

In the baseball league commissioner product, the league set up utility allows for the commissioner to set the number of games that teams will play each week.  In our league each team plays the entire league every week.  This entails nearly 3200 lines of schedule data entry to be entered.  It would be nice if the system would automatically accomodate this automatically.  Enterring it manually leaves rooms for mistakes.  Of course people who want to design wacked out schedules would still probably want the freedom of manual entry too.  Couldn't you build into this utility a radial button to fill in the schedule automatically or manually? 



Since: Aug 24, 2010
Posted on: August 24, 2010 9:26 am
 

Something’s happenin’ here

This might not be the appropriate place to complain but you asked for feeback. I have been a fantasy football customer for years.  I have no problem paying to use your site to run a league.  However, I do have a problem with waiting for pages to load because it is waiting for the ad server to deliver an advertisement.  I also have a problem with large banner ads taking up screen real estate.  I don't care if you have to supplement your free service with ads but paying customers should not have to put up with it.  I will strongly consider moving my league to a different site in future years if this persists.




Since: Mar 27, 2007
Posted on: August 24, 2010 9:12 am
 

Something’s happenin’ here

I totally agree!



Since: Aug 19, 2009
Posted on: August 24, 2010 8:12 am
 

Something’s crappenin’ here

Ok...so we still can't access the message boards if we are stuck on IE6, but at least we all know that "Kim Kardashian Goes Au Natural" and that "Stephen Moyer and Anna Paquin Wed"

I mean, that's the cutting edge info we always want from our sports sites, right?



Since: Dec 7, 2009
Posted on: August 24, 2010 2:50 am
 

Try, and try, and try, and try again...

Tried to post a comment after the story about Johnny Damon being claimed by the Red Sox.  Three tries to post, and each time the page simply refreshed, with no comments still present for the story.

Can pushing the "Submit" button render a message to the left of the button, saying something like "Posting comment"?  That kind of user-feedback is really helpful, and more major news site comment boards are providing that kind of user-friendly feature.
(Fifth attempt to submit THIS post.  Oy...)






Since: Dec 7, 2009
Posted on: August 24, 2010 2:49 am
 

Something’s happenin’ here

Tried to post a comment after the story about Johnny Damon being claimed by the Red Sox.  Three tries to post, and each time the page simply refreshed, with no comments still present for the story.

Can pushing the "Submit" button render a message to the left of the button, saying something like "Posting comment"?  That kind of user-feedback is really helpful, and more major news site comment boards are providing that kind of user-friendly feature.
(Fourth attempt to submit THIS post.  Oy...)




Since: Dec 7, 2009
Posted on: August 24, 2010 2:48 am
 

Something’s happenin’ here

Tried to post a comment after the story about Johnny Damon being claimed by the Red Sox.  Three tries to post, and each time the page simply refreshed, with no comments still present for the story.

Can pushing the "Submit" button render a message to the left of the button, saying something like "Posting comment"?  That kind of user-feedback is really helpful, and more major news site comment boards are providing that kind of user-friendly feature.
(Third attempt to submit THIS post.  Oy...)





Since: Dec 7, 2009
Posted on: August 24, 2010 2:47 am
 

Something’s happenin’ here

Tried to post a comment after the story about Johnny Damon being claimed by the Red Sox.  Three tries to post, and each time the page simply refreshed, with no comments still present for the story.

Can pushing the "Submit" button render a message to the left of the button, saying something like "Posting comment"?  That kind of user-feedback is really helpful, and more major news site comment boards are providing that kind of user-friendly feature.
(Second attempt to submit THIS post.  Oy...)




Since: Dec 7, 2009
Posted on: August 24, 2010 2:45 am
 

Something’s happenin’ here

Tried to post a comment after the story about Johnny Damon being claimed by the Red Sox.  Three tries to post, and each time the page simply refreshed, with no comments still present for the story.

Can pushing the "Submit" button render a message to the left of the button, saying something like "Posting comment"?  That kind of user-feedback is really helpful, and more major news site comment boards are providing that kind of user-friendly feature.
Let's see how many times I have to submit THIS post, now, before it actually gets posted to the site.  Oy...


The views expressed in this blog are solely those of the author and do not reflect the views of CBS Sports or CBSSports.com