Blog Entry

Displaced fans get free trip to Super Bowl XLVI

Posted on: February 7, 2011 10:46 am
Edited on: February 7, 2011 2:24 pm
Posted by Will Brinson

DALLAS -- Much ado was made about the 400 fans who paid for a ticket to Sunday night's Super Bowl XLV but weren't given a ticket because of a tremendous flub by the people in charge of Cowboys Stadium.

The one piece of good news from last night is that it wasn't "between 6,000 and 9,000 fans" as some reports indicated.

That doesn't make it any less of a PR disaster, and Roger Goodell addressed the issue at the NFL's press conference on Monday morning.

"Any time you're putting on an event of this magnitude, you have your challenges," Goodell said. "We've had them this week. We had an issue yesterday with several seats for our fans. It's something that we have been taking very seriously, working at it. We apologize to those fans that were impacted by this." 

Fortunately, the NFL is going a step further and hooking those fans up with some solid swag. Like Super Bowl tickets for next year:

"The 400 fans without seats last nite went on field postgame, received free merchandise, food, beverage, $2,400, free SB46 tickets," NFL spokesman Brian McCarthy announced.

Interestingly, the fans were given "three times" what they paid for tickets (insofar as we know), which means the NFL valued the tix at $800.

Of course, they still probably dropped more than $5,000 (easily) on the trip to Dallas, so they're not exactly making money on this whole deal.

Hopefully the NFL is making sure that their travel expenses are covered next season when they head to Indianapolis.

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Category: NFL

Since: Dec 2, 2011
Posted on: January 10, 2012 6:29 am

Displaced fans get free trip to Super Bowl XLVI

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Since: Dec 2, 2011
Posted on: January 5, 2012 7:35 am
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Since: Dec 2, 2011
Posted on: December 9, 2011 1:05 am
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Since: Jan 3, 2008
Posted on: February 9, 2011 11:59 am

Displaced fans get free trip to Super Bowl XLVI

Seems like the only fair thing to do is compensate these people for all their expenses, as well as guarantee them premium tickets (and maybe travel expenses) to any other future Super Bowl of their choice. That way they can see their teams again at their choosing, provided they live long enough.

Since: Sep 2, 2010
Posted on: February 8, 2011 4:17 pm

Displaced fans get free trip to Super Bowl XLVI

Well said, SteelersFan!!!!!!

Since: Feb 8, 2011
Posted on: February 8, 2011 3:58 pm

Displaced fans get free trip to Super Bowl XLVI

First, let me say that I am a die hard Steelers fan who wanted to attend and was willing to spend approx the proposed reimbursement for tix, but could not find any at this price.

That being said, the NFL sold tickets and collected revenue for a product/service they couldn't guarantee.  This is fraud!  Furthremore, this caused those victims to incur expenses and hardships they otherwise would not have endured.

The NFL had enough visibility regarding the situation and should have proactively made public announcements and suitable accomodations (not a party tent/bar or seats with no visibility of the field or jumbotron) which most die hard fans would appreciate:
- full reimbursement of ALL expenses
- personal meet & greet(s) with NFL owners/players/Alum
- season tickets to next years, or the next full, season of their team
- all expenses paid to next years superbowl

The fact they let fans reach turnstiles to be denied and the ensuing chaos caused significant emotional trauma - most NFL fans willing to liquidate savings/emergency funds, schedule roundtrip logistics, and take a mini-vacation short notice, for a once in a life time experience would be traumatized - I can only imagine what I'd be saying/doing as they carted me away in a patty wagon.

You may think this proposed compensation is excessive, but given the loyalty and emotional vesting of most fans (particularly of these two teams), I am not certain if it is enough for everyone (no less would suit me).

The NFL has showed its true colors and obviously do not value the fan base.  Heck, anyone listening to the arguements for the 18 game season and probable lock out know word, FAIL!!!

Since: Sep 2, 2010
Posted on: February 8, 2011 1:42 pm

Displaced fans get free trip to Super Bowl XLVI

You Douche!   You don't  get it that these were probably Steeler or Packer fan who were lucky enough to have their teams in the Super Bowl!   I can guess from your intelligence level, that you are a Cowboy fan!  Would you have any compassion if this situation affected Cowboy fans?????   Oh wait, you will never get to experience that....because, not only will the Cowboys never win another Super Bowl, they will never play in one, as long as that a$$ Jerry Jones is alive!!!!!!!

Since: Feb 6, 2008
Posted on: February 8, 2011 1:07 pm

Displaced fans get free trip to Super Bowl XLVI

Sure, the dejected fans got a pretty fair settlement for not being able to sit in their designated seats, but I think the bigger deal is the moments they missed. There is no guarantee that the Packers or Steelers will be back next year and the dedicated fan who paid top dollar to see his team in the big game now could have his Super Bowl memories with two teams he cares little about. I think the NFL needs to be more proactive and waiting a few hours before kickoff to make their decision that the seats won't be available. At least give the fans in those designated areas a days notification. It has to be degrading to think you are in for this incredible experience but then have a major letdown just a few hours before kickoff. Also, triple facevalue is probably below what 90% of these fans paid for the seats...

Since: May 5, 2010
Posted on: February 8, 2011 12:37 pm

Displaced fans get free trip to Super Bowl XLVI

You cry babies are what's wrong with the world. So the NFL displaced 400 of 103,000 tickets holders. It's called life! S### happens! Get a helmet! It doesn't mean the NFL or Jerry Jones was out to get them. In fact because of this error, it cost Jerry Jones the attendance record which I'm pretty sure he would have given his right testicle for. The NFL and Jerry Jones are trying to make it up to them. Let them! Get over yourselves! Everyone has been bumped off a flight or such. Was Southwest or American Airlines out to get you?

Since: Oct 26, 2010
Posted on: February 8, 2011 12:10 pm

Displaced fans get free trip to Super Bowl XLVI

Big deal--a free ticket worth a few hundred for some game next year they probably have little interest in, after they spent thousands on ticekts, hotels and flights to dallas to get scammed by jerry jones and the nfl.

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