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Heat sell out season tickets, fire sales staff

Posted on: July 30, 2010 6:20 pm
Edited on: July 30, 2010 6:39 pm
Posted by Royce Young

Typically, if you do your job really, really well, you get a promotion. Or you get a raise. Or at the very least, you get to keep your job.

But that didn't happen in Miami as the Heat fired its season ticket sales staff after the team sold out of season tickets. Ouch.

In a statement, the team confirmed the terminations Friday afternoon, saying that with an "exhausted'' inventory of season-tickets "we no longer require a season ticket sales team to sell tickets.''

Stephen Weber, vice president of sales, delivered the news to about 30 ticket sales people Friday morning, according to the story from the Miami Herald. Currently, the team's waiting list has more than 6,000 names on it. It's pretty evident that at this point, the Heat can sell tickets without even trying.

"They let us go because there was really nothing left to do anymore,'' a fired staffer told the Herald.

The statement also said: "While the decision to release part of our sales force was a difficult one, we greatly appreciate their contributions to the company. We have also hired a placement service to assist those individuals find new employment. Should any season tickets become available, they will be handled through our season ticket deposit program. We thank those employees for their time with the company and wish them success in their future endeavors.''

Obviously this seems like a major low blow. But as the staffer said, what were they really going to do? I wonder what places like Green Bay do with waiting lists that long. Still, firing a group of 30 after a job well done, has a funny taste to it. Or actually, is just downright mean.

Evidently, the Heat aren't worried about retaining the new season ticket holders. I guess LeBron, Wade and Bosh are supposed to take care of that.


Since: Feb 9, 2009
Posted on: July 30, 2010 8:42 pm

Heat sell out season tickets, fire sales staff

Disgusting!  Pay them to sit and do nothing, it will cost only 1.5 million and they worked their ass off when your team sucked! You just signed 3 players for a quarter of a BILLION!  Arison, you should be ashamed of yourself you greedy pig!!!  I hope you lose in the 1st round.

Since: Feb 2, 2007
Posted on: July 30, 2010 8:16 pm

Heat sell out season tickets, fire sales staff

CLASSY!!!!Money mouth

Since: Apr 12, 2010
Posted on: July 30, 2010 8:13 pm

Heat sell out season tickets, fire sales staff

To all of you who say that the Heat should have kept the sales staff, you obviously dont know how a business works. If you owned a store and your liquor was all sold out, then you had no space to restock would you keep the cashier for the liquor section employed?

Since: Sep 22, 2006
Posted on: July 30, 2010 7:57 pm

Heat sell out season tickets, fire sales staff

I think Lebron should hire them so that they can get to work on 'The Decision' Part 2.

Since: Mar 23, 2009
Posted on: July 30, 2010 7:51 pm

Heat sell out season tickets, fire sales staff


Has it right. The only person who has any true ethos on this issue is MoonOverMiami. Everybody else is simply whining without having any idea of what they are talking about. This was a business decision. The writer of this article is simply playing to the bitter Cavs, Celtics, Bulls, Knicks and Lakers fans who have a strong hatred for the Heat. Are the Heat supposed to pay 30 people to sit around to make you feel better? Some of you really shouldnt take the Heat's acquistion of two players so personal.

Since: May 19, 2007
Posted on: July 30, 2010 7:45 pm

Heat sell out season tickets, fire sales staff

radeksrat, thank you for having the mental capacity to address that post for me. There were (and still are) so many different things to nail the guy on that I wasn't sure where to start. I figured he could provide me some substance, and a starting point.

Like you said, it's a shame that everyone hates the Heat just because they've got a strong roster. I'd understand if they ruled the NBA this season, but they haven't played a game yet. Everyone, straighten out your panties...

Since: Feb 14, 2009
Posted on: July 30, 2010 7:44 pm

Heat sell out season tickets, fire sales staff

The Heat need to find money somewhere to sign their next free agent for 1 year $25,000. No worries.

Since: May 19, 2007
Posted on: July 30, 2010 7:42 pm

Heat sell out season tickets, fire sales staff

desertlover, you're right... the education system in my state (and the nation as a whole) also needs a tremendous amount of help, and since Wade, Bosh, and LeBron are all making so much, why shouldn't they "pony up" the money to help our schools? Hell, if they were to lend a hand to different causes until their salaries were at, say, $1 million, we'd solve so much. Like you said, it's not like they're going to starve, right?

How ridiculous can you be? I agree, these guys are getting paid ridiculous amounts. You don't like it? Don't watch 'em. Don't buy a single piece of NBA merchandise, don't buy a sports cable package, don't read and comment on stories like this. If you do all that, I guarantee you their salaries will drop, unless the NBA hopes to go broke. But we all know you won't, so please, don't say a damn thing about their pay.

Since: Jun 22, 2008
Posted on: July 30, 2010 7:36 pm

Too Bad the Heat Aren't Really Evil

Since they hired a replacement agency to help these people find new jobs.

I love how since the Heat are now hated throughout the league there is such swift condemnation for this.  But where was everyone when the Heat front office, including Pat Riley, took pay cuts of up to 20% to avoid further layoffs within the organization?

Oh wait, instead of applauding the Heat for doing something commendable, fans from teams who didn't get LeBron are instead going to read CBS' blog post and fire off knee-jerk reactions to an inaccurate story when they already lack important details about the story.

The Heat are ungrateful.  I didn't like them before.  I like them less now.  They're disrespectful and thankless; as a team and an organization. Yeah, nothing more thankless than taking paycuts to avoid firing people, or setting up a support system to help people that you do fire land on their feet.

Grow some spines, people, or forever keep your opinions to yourselves. You would do well to take your own advice.  But please, continue to be a bitter homer and flaunt your ignorance to the world.

Since: May 19, 2007
Posted on: July 30, 2010 7:35 pm

Heat sell out season tickets, fire sales staff

Rockety, I'll challenge that quite vehemently. I could talk about your last paragraph for days, but I'll leave it at this: Unless you provide me some kind of basis for calling the Heat "ungrateful", I've got no kind of respect for you. Your words don't mean a damn thing. I could call you every name in the book, but it doesn't mean a thing without some kind of support. It just makes me a douche.

The only person with any kind of insight here seems to MoonOverMiami. None of us are season ticket holders (unless those who have already posted neglected to say so), so we really know no more than what this story tells us, and it really is all speculation. Very little facts. I'd trust MoonOverMiami, rather than this article or anyone else here.

Common sense would dictate that "sales" personnel handle the selling of tickets, not the management of customer service once they're sold, or even the act of purchasing such tickets. Their job is to get people to go buy them. Well, people already wanna buy 'em. MoonOverMiami said it correctly, though common sense would lead us all to this conclusion, whould we give it more than a moment's thought, or see it with an unbiased view. I'll admit, it took me a moment as well. It sucks to see people losing jobs, and I hope that they find at least similarly beneficial jobs elsewhere. That said, I don't see how the Heat did anything wrong here.

The views expressed in this blog are solely those of the author and do not reflect the views of CBS Sports or