Blog Entry

Some Thrashers fans having ticket refund issues

Posted on: July 18, 2011 11:10 am
Edited on: July 18, 2011 2:39 pm
 
thrashersfansBy: Adam Gretz

There are a number of reasons as to why hockey ultimately failed in Atlanta for a second time.

For one, the team was never a consistent contender, recording just two winning seasons in 11 years, with only one trip to the playoffs (and never winning a postseason game; they were swept in four games in their only appearance). Along with that, just about every star player the team ever had was eventually traded for one reason or another. It's difficult to build a following with a new fan base when the team never wins and struggles to keep its best players.

Those two issues can be traced back to a much larger issue that plagued the organization for much of its existence: ownership. And it doesn't seem to be getting any better even after the team is gone (and, honestly, why would it?).

According to a report from WSBTV in Atlanta over the weekend, some Thrashers fans were having a difficult time getting refunds on their season tickets, which naturally won't be good this upcoming season since the team now calls Winnipeg its home.  Consumer reporter Jim Strickland spoke to one Thrashers fan, Brad Lyons, who was getting "the runaround" in attempting to get his refund.

 From WSBTV:
Strickland discovered gauging the scope of the problem was a hassle too."It's just been one excuse after another. Where's my money at? Where's my refund? It's been well over a month from the time it was guaranteed to be sent back to me," complained fan Brad Lyons. Strickland called Lyons' ticket representative. James Desmond refused comment and hung up the phone. Strickland called back several times and got voicemail from several team officials."I was told, others have had this problem," said Lyons. A second fan told Strickland that he's still waiting for $3,700. Lyons owed less than $200."I don't care. It's my money," he said. Strickland also discovered the team's former owners, Atlanta Spirit LLC, haven't posted an update on the Web for weeks.
The former Thrashers web site links to an article on the Phillips Arena website that informs ticket holders about the potential sale and relocation of the franchise (which has already happened) and that fans can get a complete refund if the Thrashers are not playing the upcoming season in Atlanta (and they're not).

Getting that refund was seemingly easier said than done, as Strickland demonstrated. Shortly after the interview with WSBTV, however, Lyons did receive a phone call from the Thrashers that his check would be available on Monday.

The very fact he had to reach out to the news media to get a refund for games that won't be taking place is more than a little absurd -- and quite a hassle -- and surely adds to the frustration that comes with losing your favorite sports team.

Photo: Getty Images

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Category: NHL
Comments

Since: Dec 11, 2006
Posted on: July 19, 2011 8:43 am
 

Some Thrashers fans having ticket refund issues

I know you guys in Winnipeg are all estatic about getting the Jets back, and boasting how every game will sell out (just like any other viable hockey town - that's nothing special), but you know you're inheriting a terrible team, right?  The team as it stands will not make the playoffs in the East this year, and no FA moves / trades have been made to bolster the lineup.  Be interesting to see if Winnipeg will continue to sell out games when their team is in the basement or close to it.  Isn't that why you guys lost the Jets the first time?  The team just wasn't very competitive and fans stopped coming to the arena.  What's different this time around?  The team you inherited is no where near a contender.  Will you strongly support a losing team this time around?  Seems like a tall task to me...



Since: Aug 16, 2006
Posted on: July 18, 2011 11:51 pm
 

Some Thrashers fans having ticket refund issues

Knowing that the team was possibly going to move makes for a stupid decision to buy season tickets in the first place.
Same thing can be said about the team owners; why did they sell tickets for servises they did not intend to provide (otherwise known as fraud).



Since: Jun 3, 2011
Posted on: July 18, 2011 11:44 pm
 

Some Thrashers fans having ticket refund issues

Got it, no problem. Wonder what the "SPIRIT" did with $ 120 million Tue North paid for the team?



Since: Jul 9, 2009
Posted on: July 18, 2011 11:04 pm
 

Some Thrashers fans having ticket refund issues

Not a good analogy, elsinore.  For one thing, unlike the airlines, the Thrashers/Jets are part of a league, and the league would view a failure to make the refunds as a black eye for the league and would do something about it if push comes to shove. 
What if the new owners of the 76ers were to move the club somewhere else (with league permission)?  Think the league wouldn't make sure it were done in such a way that people who'd already purchased tickets would be protected, by escrow arrangements, or whatever?
Third, whatever administrative difficulties the old or new owners may be having, I haven't heard anything suggesting the old owners are going into bankruptcy.  And why would they be, considering they presumably just got paid a bunch of money for the franchise?  Unlike your airline example, think they don't have enough money to make good on the few season tickets they've sold?




Since: Jul 3, 2011
Posted on: July 18, 2011 9:51 pm
 

Some Thrashers fans having ticket refund issues

Not that i really agree with this at all but if you bought Airline tickets and the Airline folded, you are pretty much SOL.  Same goes for Stocks.  Knowing that the team was possibly going to move makes for a stupid decision to buy season tickets in the first place.



Since: Aug 21, 2006
Posted on: July 18, 2011 8:04 pm
 

Some Thrashers fans having ticket refund issues

Your comment makes no sense!  Better owners, hockey city, guaranteed sold out arena for 3 to 5 years and a wating list of 8,000.Hell,even the luxury boxes sold out, also with a wating list! Very poor statement from a superstar. BTW, I am 2,300 on the list.
It's because he misunderstood the article. He thought it was fans of the Jets trying to get refunds, instead of the people in Georgia trying to get their money back on Thrashers tickets that they will never get to use. Atlanta Spirit is low-class all the way. Good luck, Hawks fans, since they still have to deal with these bozos.



Since: Jun 3, 2011
Posted on: July 18, 2011 7:08 pm
 

Some Thrashers fans having ticket refund issues

Your comment makes no sense!  Better owners, hockey city, guaranteed sold out arena for 3 to 5 years and a wating list of 8,000.Hell,even the luxury boxes sold out, also with a wating list! Very poor statement from a superstar. BTW, I am 2,300 on the list.



Since: Sep 20, 2006
Posted on: July 18, 2011 6:27 pm
 

Some Thrashers fans having ticket refund issues

This doesn't sound good for the "new" Jets and their fans.Different owners,different city,same story.



Since: Jul 12, 2011
Posted on: July 18, 2011 1:30 pm
This comment has been removed.

Post Deleted by Administrator




Since: Dec 3, 2006
Posted on: July 18, 2011 12:13 pm
 

Some Thrashers fans having ticket refund issues

I didn't think they bought any


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