It's 50 degrees Sunday, which means the NFL finally catches a break for Super Bowl XLV ... right? Not so fast.
The league just handed out its second release of the afternoon, saying that 850 fans were relocated from sections where temporary seats were not completed -- making them "unusable." it also said that another 400 fans were not accomodated and that they were refunded the cost of their tickets at triple the face value ($950).
Then it said "we regret the situation and inconvenience that it may have caused," and it sure as heck better do more than regret it. It should refund the fans who were left out, and I'm not talking just tickets. I mean the whole enchilada. Refund hotel, plane fare, meals, tickets, everything. In short, refund their trip, then give them a couple of seats to their home team's season opener.
This isn't public relations. This is a public-relations nightmare.
More Super problems: Now it's seating
Posted on: February 6, 2011 4:57 pm
Edited on: February 6, 2011 6:11 pm