NFL: Miami Dolphins at Buffalo Bills
Rich Barnes / USA TODAY Sports

Fans may not be permitted at all NFL games this year, leaving season ticket holders wondering what the protocol will be for refunds. Even if fans are allowed at games, if the Canadian/US border isn't opened, many could be out of luck.

The Buffalo Bills know a lot of their fans in attendance cross the border from Canada for games and are already preparing to accommodate these fans.

According to the Toronto Sun, the team informed their northernmost fans that if the border remains closed, they will refund the fans for the tickets.

New Era Field, home to the Bills, is only 16 miles from the Canadian border, a short 23-minute drive.

The Bills have the most Canada-based season ticket holders with around 8,000. The Seattle Seahawks and Detroit Lions have the next highest, with 3,100 tickets and 1,314 tickets respectively.

Right now, the Bills are the only team to publicly make this promise to Canadian fans.

Bills Mafia no longer gathers in Toronto for home games, but the Toronto market remains loyal.

The border has been shut since March 21 and expects to remain closed until at least July 21. It is open for essential reasons, but I don't think NFL games qualify under that exception.

Ontario Premier Doug Ford discussed the possible border opening saying, "I just don't think we are ready right now. You see what's happening down in the States. You look at Florida, you look at Texas, Arizona, California. I don't want to be those states. I want to protect the people here in Ontario."