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Frequently Asked Questions

Q. How do I decide whether to join SportsLine Rewards or SportsLine Rewards Plus?

A. Membership in SportsLine Rewards is absolutely free and you start earning points right away. There are several ways to earn points, the simplest way is just by visiting our site...you earn points each time you view a page. And, we've come up with tons of ways for you to redeem points for merchandise or tickets to popular events! Membership in SportsLine Rewards Plus is an even better deal. For a $39.95 annual membership fee, members may use their points to gain access to exclusive events, meet their favorite athletes in person, get tickets to sporting events, sold out concerts, exclusive parties and more!

Q. When will my Rewards points show up in my account?

A. It depends on how you earned the points:

Page Views: The points you earn for page views today will be displayed in your point counter tomorrow afternoon. The date on your point counter shows the last date for which your points were updated.

Upgrading to SportsLine Rewards Plus: The points you earn for upgrading to SportsLine Rewards Plus will be displayed in your point counter when your credit card is billed, which can take from 4 to 5 weeks.

Q. When can I use my points to redeem for Rewards?

A: You can use the points displayed in your point counter to redeem for Rewards at any time. In the case of upgrades to SportsLine Rewards Plus, the associated points are not available for redemption until they are posted in your point counter.

Q. How long will it take me to earn enough points to redeem for Rewards?

A. How quickly you accumulate points really depends on what you do when you visit the site. For example, if you visit CBS SportsLine every day and view just 20 pages each time, you'll have enough points to qualify for some of our Hot Picks in less than a month. Upgrading to SportsLine Rewards Plus will earn you 5,000 points. In short, the more you take advantage of all that CBS SportsLine has to offer, the faster you'll accumulate valuable points.

Q. Do my points ever expire?

A. If you are a member of SportsLine Rewards, unused points expire one year after you enroll in the program. If you are a member of SportsLine Rewards Plus, your points never expire.

Q. What's the difference between a Hot Pick Reward and the Rewards Catalog?

A. Hot Picks, which are special offers at very special point levels, are offered on a "while supplies last" basis for a limited time period. You may only redeem for a Hot Pick once per day. The Rewards Catalog is always available, however the available Rewards may change from time to time.

Q. I'm an existing CBS SportsLine member. Am I automatically enrolled in SportsLine Rewards?

A. CBS SportsLine's pay membership program is being renamed "SportsLine Rewards Plus". You'll continue to enjoy all the membership benefits you're used to, plus have the ability to earn points toward exciting Rewards even faster. You just need to activate your point counter by going to: http://cbs.sportsline.com/u/rewards/register/membersignup.htm

Q. I've just redeemed for a Reward. When can I expect to receive it?

A. In most cases, your reward will be delivered within 3 to 4 weeks.

Q. How can I tell whether my points have been awarded for a particular activity?

A. Just click on "My Point History" from the main SportsLine Rewards page to see the details of your account.

Q. Do I earn points for every page I view while I'm on CBS SportsLine?

A. SportsLine Rewards members earn one point per page view up to a maximum of 50 points per day for page views. SportsLine Rewards Plus members earn two points per page view up to 100 points per day for page views. Pages viewed using the Back or Forward button (or any other browser-based navigation) will not count as page views. In addition, there will be frequent opportunities to earn bonus points for viewing certain areas of the CBS SportsLine site. These points can be earned once per day, and are earned in addition to the points for individual page views.

Q. SportsLine has so many different parts. Which pages can I earn points on?

A. You will earn points (up to the daily maximum) for viewing any pages within the SportsLine domain. Thus, any URL that contains "SportsLine.com" will be eligible to earn you points every day. GolfWeb and the Superstars sites (Tiger Woods, Michael Jordan, etc.) do not count as page-viewing activities in SportsLine Rewards.

Q. I visit CBS SportsLine from two different computers. Will SportsLine keep track of my points from both?

A. Yes. When you first access SportsLine Rewards from a different browser than the one from which you enrolled, you will need to select "If you've already signed up for SportsLine Rewards and have received this page instead of your personalized page, CLICK HERE to sign in". You will need to enter your ID and Password so we can place a "cookie" in that browser to identify you on return visits.

Q. Can I set up multiple SportsLine Rewards accounts for my family?

A. SportsLine Rewards participation is limited to one account per household.

Q. Can I participate in SportsLine Rewards if I've set my browser to not accept "cookies"?

A. In order to participate in SportsLine Rewards, your browser must be set to accept cookies.

Q. How old must I be to participate in the SportsLine Rewards program?

A. You must be at least 13 years of age to participate in the SportsLine Rewards program.

If you have a question about SportsLine Rewards that is not covered in the FAQ, please contact us.