Fantasy Football - CBSSports.com Gridiron Guarantee
CBSSPORTS.COM GRIDIRON GUARANTEE
CBSSports.com Fantasy Football Commissioner Product
CBSSports.com Gridiron (Money Back) Guarantee for CBSSports.com Fantasy Football Commissioner:
It is CBSI's intention to provide the best fantasy sports league management services available anywhere. We want to earn your business and keep it. If for any reason a CBSSports.com user (the "Customer") who pays for a 2017 CBSSports.com Fantasy Football Commissioner Product (the "Product") is unsatisfied with such Product league (the "League(s)") experience, CBSSports.com will refund the fee paid for such League, subject to the following conditions:
The Customer requests a refund at any time through the latter of two time periods: (i) 11:59 p.m. Eastern Time on Tuesday, October 3, 2017; or (ii) the end of Week 4 of the 2017 NFL season.
Refunds will not be provided to individual "team owners," only to the Customer that paid for the League. There will be no partial refunds.
Refunds will be credited to the method of payment used to purchase the league.
Refunds will be processed as soon as the refund request is authenticated by CBSI's Fantasy Support team. When a refund is processed, the associated League will be discontinued (i.e. it will no longer be accessible for use).
To request a refund, please contact CBSI's Fantasy Support team. The Fantasy Support team can be contacted by the Customer through the Help Center in your League. Once in the Help Center, click "Submit Question". To verify authenticity of email refund requests, follow-up contact will be required before the refund is processed.
CBSI reserves the right to discontinue and/or alter these terms for the Gridiron Guarantee at any time.