Rewards Answers

Question: What is the difference between SportsLine Rewards or SportsLine Rewards PLUS? Answer: Membership in Sportsline Rewards is absolutely free and you start earning points right away. Below is a link that will show you the different ways to earn points. The simplest way is just by visiting our site. You earn points each time you visit a page. You can then redeem your points for merchandise and tickets to popular events. Membership in Sportsline Rewards plus is an even better deal. For a $39.95 annual membership fee, members may use their points to gain access to exclusive events and auctions, meet their favorite athletes and much more! For your opportunity to receive free merchandise and become a Sportsline Rewards Plus member click here. Question: Can I set up multiple SportsLine Rewards accounts for my family? Answer: You are allowed as many accounts per household as desired. Just make sure that each member "signs out" after using CBSSports.com to avoid any confusion and keep others from accessing your account. Question: I visit CBS SportsLine from two different computers. Will SportsLine keep track of my points from both? Answer: Yes. When you first access SportsLine Rewards from a different browser than the one from which you enrolled, you will need to select, "Already have a Rewards ID?" on the SportsLine Rewards homepage. You will need to enter your ID and Password so we can place a "cookie" in that browser to identify you on return visits. Question: When will I see the points that I earned? Answer: It depends on how you earned the points: Page View Points:The points you earn for viewing pages today will be displayed in your point counter tomorrow afternoon. The date on your point counter shows the last date for which your points were updated. All other points: All other points earned show up instantly. Question: How long will it take me to earn enough points to redeem for Rewards? Answer: How quickly you accumulate points really depends on what you do when you visit the site. For example, if you visit CBS SportsLine every day and view just 20 pages each time, and take advantage of some of our other earning point opportunities, you'll have enough points to qualify for some of our Hot Picks in less than a month. Upgrading to SportsLine Rewards Plus will earn you 5,000 points. In short, the more you take advantage of all that CBS SportsLine has to offer, the faster you'll accumulate valuable points. Question: Do my points ever expire? Answer: If you are a member of SportsLine Rewards, unused points expire one year after you enroll in the program. If you are a member of SportsLine Rewards PLUS, your points will not expire unless you choose to cancel your account or do not renew your membership at the end of your 1-year term. Question: I've just redeemed for a Reward. When can I expect to receive it? Answer: In most cases, your reward will be delivered within 3 to 4 weeks. In the case of tickets to sporting events or concerts, the tickets will arrive a couple of days prior to the event. Question: I'm a WebTV user. Why can't I access the page? Answer: At this time, SportsLine Rewards is not compatible with WebTV. SportsLine rewards uses Java and other advanced technologies that Web TV does not currently support. As a result, you may experience problems when accessing SportsLine Rewards pages using a Web TV terminal. Question: Can I participate in SportsLine Rewards if I've set up my browser to not accept "cookies"? Answer: In order to participate in SportsLine Rewards, your browser must be set to accept cookies. Question: Why can't I redeem? Answer: Often times, problems like this are due to connectivity issues in the world of "cyberspace" and not related to our web-site. We recommend you try connecting again after you "reboot" your computer. Also, make sure you have the latest browser installed to ensure you get the most out of our site once you connect. Remember, in order to redeem for merchandise, you must reside in the continental United States. Error messages like, "Item is out of stock" simply indicate that other members have redeemed the available quantity of products and none are left. The products are posted to the web-site at random times to make sure everyone has a fair chance so keep trying! Please make sure you are also clicking the "REDEEM" button and not pressing the "ENTER" key on your keyboard.